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Frequently Asked Questions

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  • Concord Conservatory of Music

    Why should I (my child) choose CCM?

    We are a community-based music school offering a rigorous education for musicians at all levels, ages four and up. Central to our teaching philosophy is a set of Foundational Skills—the Musician’s Toolbox. CCM instructors are highly accomplished practitioners and, at the same time, experienced educators who are committed to teaching these skills while making every student feel successful. In support of this goal, students have multiple opportunities during the year to meet other musicians and to perform in formal and informal settings. This emphasis on performance builds students’ sense of accountability and self-confidence.

  • Health and Safety

    What are CCM’s Coronavirus protocols?

    We are committed to creating a safe and healthy environment for all. If you are not vaccinated, you must wear a mask in the building.

  • Instruction

    What instruments and subjects does CCM teach?

    We offer banjo, bass, cello, clarinet, composition, early childhood, flute, guitar, improvisation, mandolin, musicianship, percussion, piano (classical and jazz), saxophone, theory, trumpet, ukulele, viola, violin and voice, plus workshops during the year on a variety of topics.

  • Do you accept beginner students?

    We welcome students at all levels and place each student with a faculty member who has experience teaching at that level.

  • How do I choose an instructor for private lessons?

    Following a conversation with the Student Services Manager or School Director, you will be matched with an appropriate teacher who will tailor your instruction to best meet your needs and goals.

  • Can I sit in on my child’s class/lesson?

    Parents are encouraged to sit in on young beginners’ lessons, so that they can help with practice during the week. For older students, it is best to consult with both the instructor and student to confirm that they want you in the room. Cellphones should be turned off during the lesson.

  • What if I want to change instructors?

    We are always interested in your experience and your feedback. Please contact the School Director.

  • Do you have practice rooms?

    No, we do not have rooms specifically designated for practice.

  • Do you offer virtual instruction?

    We encourage students to attend their lessons in person; however, online private lesson instruction will be arranged on a need basis for local students. Students outside of the Boston area may continue with online lessons.

  • What is your inclusion practice?

    Concord Conservatory of Music (CCM) strives to create inclusive programming and equitable access to music education for all who would like to participate. We recognize that we still have a lot of work to do. As educators and community leaders, we want to ensure an inclusive environment for our students and their families, and staff and teaching artists, and the broader community. Please contact the School Director with any questions or feedback.

  • Recitals and Performances

    How do I sign up for a recital?

    Whenever you have a performance-ready piece, your instructor will suggest participating in a recital. They will register you. Learn the CCM recital process.

  • Registration and Class Attendance

    How do I register for classes or private lessons?

    You can follow the link from most program descriptions to the registration page. To register for private lessons please complete a Student Interest Form, or call (978) 369-0010.

  • What is the payment structure?

    For private lessons, 25% tuition deposit and annual registration fee ($45 per family) are required at the time of registration. Remaining tuition is due by August 23 for the fall semester and the full tuition is due by January 15 for the spring semester. Students entering after the start of a semester will be charged on a pro-rated basis for the duration of the semester.

    For ensembles and classes, the annual registration fee ($45 per family) and tuition in full are due upon registration.

    Overdue accounts are subject to a $70 late fee.

  • How do I pay my tuition?

    Using your ASAP account

    By logging into your ASAP account, you can manage all of your contact and family information, confirm your credit card on file, check on any outstanding invoices and credits, and see how many lessons you have left for the semester with each of your instructors. You can also register and pay online for group classes. Private lesson instruction is not available for online registration.

    Logging in to ASAP

    • Go to ConcordConservatory.org
    • In the upper right-hand corner, select Register/Login. It will take you to a new page.
    • In the upper right-hand corner, select Login
    • Enter your email address and password, then click LOGIN

    If you’re not sure of your password, click Forgot your password?

    If you’re not sure which email address we have on file for you, email our Student Services Manager.

    Manage Contact and Family Information

    • Once you log in, you’ll be taken to your family account page
    • Select Edit if you need to update any personal information

    Confirm Credit Card on File

    • From the left-hand menu, select Billing Info
    • At the top of the page you’ll see Saved Cards. Select ADD NEW to enter new credit card information

    Check Outstanding Invoices and Credits

    • From the left-hand menu, select Billing Info
    • You’ll be taken to a page that lists all of your invoices, and the status of each
    • If you see an invoice with the status UNPAID or PARTIAL, click on the status or the invoice ID to be taken to the payment page. From there, you can enter your credit card information and pay the invoice

    See How Many Lessons You Have Left in the Semester

    • From the left-hand menu, select My Activities
    • You will see all current enrollments. Select VIEW SCHEDULE to see the remaining lesson dates in the semester for each enrollment

    Register for Group Classes

    • From the top right menu, select All Classes
    • You’ll be taken to the A to Z index, where you can peruse our current group class offerings
    • To register for a class, select the class and then select REGISTER NOW
  • Why do I have to pay an annual registration fee?

    The registration fee supports the general operations of the registration process and placement.

  • What do I do if I have to miss a session?

    Private lesson students are charged for all lessons or classes for which they register, including those missed through student absence. Please directly notify the instructor of any impending absence from lessons. If a faculty member is absent for a lesson, ensemble or group class, a make-up will be scheduled at a mutually convenient time, or a substitute instructor may teach the lesson. There are no make-ups for student absence from group classes or ensemble sessions.

  • What about weather or emergency cancellations?

    We do not always follow the Concord Public Schools cancellation decisions. In case of inclement weather or emergency, cancellations will be announced on CCM’s website. The Concord Conservatory of Music does not contact individual students for snow or emergency conditions.

    Make-ups due to weather or emergency cancellations are limited to one day per year, and are held in June. Students who withdraw from the school prior to the June make up-period will forfeit the snow make-up date.

  • Withdrawals and Refunds

    I need to withdraw from my lessons/class. What is the process?

    The process depends upon the reason for your withdrawal. Please see the Policies page for detailed information.  

  • Financial Assistance

    Does CCM offer financial assistance?

    Thanks to the generosity of our donors, we are able to offer some financial assistance to qualified students in our community. Awards are given on the basis of need, regardless of race, creed or national origin. Most awards do not exceed 50% of the tuition. Please complete the financial assistance application. To discuss a financial assistance application, please contact us at (978) 369-0010. All inquiries and applications are treated as confidential.